MotaWord’s Security and Confidentiality Promise

Security and confidentiality sit at the heart of the MotaWord platform. We provide more features to protect your data than most other translation providers. Our system uses an SSL (Secure Socket Layer) certificate and closed servers to keep documents private.

We rely on a vetted translator base to handle sensitive materials. Every linguist signs non-disclosure and confidentiality agreements before they start their first project. These layers of protection ensure that your business information remains within a controlled environment.

Security Risks in Professional Translation

Business professionals face growing dangers when they trust machine translation with sensitive materials. You should not copy and paste private content into tools like Google Translate. Hackers can often find information shared through public tools, exposing secrets you wanted to keep private.

Using public tools while trying to grow a company globally often leads to negative results. You need a translation provider committed to your specific confidentiality and security needs. MotaWord goes beyond the standard norms of the translation industry to protect every client.

We follow a unique workflow that creates safeguards for every project. Our team treats each word as a sacred asset. We never email your document to a large group, and we encrypt every file to keep it as safe as an ATM pin.

Managing Vulnerabilities in the Translation Industry

The standard model for translation services often has built-in vulnerabilities. Fortune 500 companies need to translate private documents every day without risking a data breach. MotaWord ensures that only the necessary individuals see your content to deliver high-quality results.

Our system delivers these translations 20 times faster than the average competition. When you get a quote from a competitor, they often email your document to a crowd of potential translators. The service then builds a quote based on the rates those individuals demand.

This old method makes your document vulnerable while it travels via email. It also allows people who may never work on your project to read and store your information. MotaWord uses an evolving infrastructure and a talented internal team to avoid these risks.

Comprehensive Translator Vetting and Monitoring

We use high-barrier workflows to keep your content safe from start to finish. Our translators and experts undergo background checks and sign strict NDAs. We also provide security-specific orientation training when they join the platform and as they progress.

Most companies stop at these basic agreements, but we believe security requires more effort. Our platform actively monitors linguists on every active project. If a customer requests it, assigned translators must re-sign confidentiality statements before they join a specific task.

We record and review every entry made on our platform. If a linguist violates a policy, we immediately suspend them from the project. If the behavior happens again, we remove the linguist from MotaWord permanently to protect our clients.

Technology-Driven Workflow Safeguards

Our platform never emails customer data to translators. When our linguists receive a project invitation, they only see the word count and the pay rate. They must accept the project before they can enter the secure dashboard to see the text.

We do not use Dropbox, FTP downloads, or other external channels to move files. Every step of the process happens inside our protected platform. This centralized approach limits the points where a data leak could occur.

String Segmentation and Visibility Limits

The professional document translation services at MotaWord work by segmenting files. We split your document into hundreds or thousands of short text strings. A single translator only sees and edits the specific strings they choose to work on.

While different linguists might work on various parts, our single proofreader model ensures the document stays cohesive. We also remove the original format during the translation process. This step prevents translators from seeing the full visual context or layout of the file.

Active Protections Against Data Theft

Our system includes specific timers to protect active work. If a translator takes a string but does not start working within five minutes, the system kicks them off that section. That person cannot re-assign themselves to the same string.

Linguists cannot view more than 20 strings in a document at one time. This technical limit makes it much harder for anyone to perform a screen capture of the entire document. Our internal team re-formats the text back into its original form before final delivery.

Post-Project Data Handling and Ownership

Once we deliver your project, we remove all data from the active workspace on our platform. Only our internal team can access the secure archives. This ensures that your information does not remain visible to the wider translator base.

As a client, your translation memory remains your exclusive property. Translators can only access this memory while your project remains active. Once the project finishes, we restrict that access to maintain your long-term privacy.

All companies have secrets with different levels of value. You can protect all of them by using the secure systems at MotaWord. Read our privacy policy for more information on our data standards.